John Wayne Airport has been honored with numerous awards for engineering, construction and communications related to the new Terminal C, Parking Structure C and Central Utility Plant. Following are some of the more recent awards presented to JWA by international, national and local organizations.
Airport Awards
2024 Best Large Airport for Customer Satisfaction
John Wayne Airport ranked #1 for overall customer satisfaction among large airports by J.D. Power's North American Airport Satisfaction Study.
2023 Ranked #2 Among North American Large Airports
J.D. Power North American Airport Satisfaction Study, ranks John Wayne Airport #2 for overall customer satisfaction among large airports.
2022 Ranked #2 Among North American Large Airports
J.D. Power North American Airport Satisfaction Study, ranks John Wayne Airport #2 for overall customer satisfaction among large airports.
2021 10 Best Domestic Airports
Readers rated airports on access, check-in/security, restaurants/bars, and shopping, and design.
Travel + Leisure “World Best Awards”2020 Ranked #2 Among North American Large Airports
John Wayne Airport (JWA) ranked #2 among large airports in North America by J.D. Power's 2020 North America Airport Satisfaction Study, continuing its record of top rankings. The Airport was ranked #1 among large airports in 2017 and 2018.
2018 Best Large Airport Award
For the second consecutive year, John Wayne Airport was ranked as the highest rated airport by J.D. Power for customer satisfaction among large airports in North America. Additionally, this year John Wayne Airport received the highest score of all airports in the study – regardless of size – scoring 815 points on a 1,000-point scale. Moreover, JWA received the highest scores of all airports in four of the six study categories.
2018 North America Airport Satisfaction Study by J.D. Power2018 Best Airport in the U.S. Award
80 of the nation’s top airports were analyzed, taking into account customer experience scores from J.D. Power, reader reviews from Travel + Leisure, on-time arrival rates, security delays, and traveler amenities such as shops and restaurants.
Money 'Best in Travel 2018'2017 Best Large Airport Award
Study was based on responses from 34,695 North American travelers that measured the overall travel satisfaction based on six factors: terminal facilities; airport accessibility; security check; baggage claim; check-in/baggage check; food, beverage and retail.
2017 North America Airport Satisfaction Study by J.D. Power2017 John Wayne Airport voted #4 on the list of “The 10 Best Domestic Airports”
Airports were rated on access, check-in and security, restaurants and bars, shopping and design.
Travel + Leisure® “World’s Best Awards™”2016 Travelers’ Choice survey
Positive guest ratings and recent designation as the second favorite medium-hub Airport in the U.S.
TripAdvisor
Air Service
2012 Turning Red Tape into Red Carpet – Responding to Globalization
JWA Air Service Development Program
Orange County Business Council
Art Program
2013 Art Star Awards - Outstanding Arts Collaboration
Orange County: Destination Art & Culture
Laguna Beach Alliance for the Arts
Concessions
2012 Concession Awards 1st Place
“Best Food and Beverage Program for Medium Sized Airport”
Airports Council International – North America (ACI-NA)2012 Concession Awards Honorable Mention
“Best New Food and Beverage Concept, Full-Service” for Javi’s restaurant
Airports Council International – North America (ACI-NA)
Construction & Engineering
2018 Award of Excellence, Retrofit/Alteration
Seismic Upgrade of Terminals A & B
Structural Engineers Association of Southern California2014 Engineering Excellence Awards
American Council of Engineering Companies
2013 Owners' Project Excellence Awards
Western Council of Construction Consumers
2012 Outstanding Government Civil Engineering Project
Los Angeles Chapter of the American Society of Civil Engineers
2012 Project of the Year
John Wayne Airport Improvement Program
Orange County Chapter of the American Society of Civil Engineers2012 Award of Excellence
John Wayne Airport Improvement Program
Orange County Chapter of the American Council of Engineering Companies2012 Client of the Year
Orange County Chapter of the American Council of Engineering Companies
2012 Best Transportation Project Award of Merit
John Wayne Airport Parking Garage Demolition and Terminal C Construction
Engineering News Record California: Best Projects 20122012 Project Achievement Awards
Building/New Construction, Airport Facilities, over $100 million
Southern California Chapter of the Construction Management Association of America2012 Distinguished Owner Honoree
Southern California Chapter of the Construction Management Association of America
2012 Excellence in Structural Engineering Excellence Award
New Terminal Building (Terminal C)
Structural Engineers Association of Southern California2011 Project Achievement Award
Infrastructure $51 - $100 million for Parking Structure C and the Central Utility Plant
Southern California Chapter of the Construction Management Association of America2011 Engineering project of the Year
Airport Improvement Program
Orange County Engineering Council2011 Engineering Project Achievement
Orange County Engineering Council
2011 Excellence in Structural Engineering Merit Award
New Parking Structure C
Structural Engineers Association of Southern California
Environmental
2021 Outstanding Airport Project
Zero Emissions Vehicle Shuttle Busses and Charger infrastructure Project.
American Society of Civil Engineers, Orange County Branch2020 Environmental Achievement – Waste Amnesty Event
JWA received an Environmental Achievement Award recognizing outstanding leadership and contributions in the airport industry for environmental protection and preservation from Airports Council International for our Waste Amnesty Event.
2018 Turning Red Tape into Red Carpet – Sustainable & Green Development
John Wayne Airport Food Waste Reduction Program
Orange County Business Council2011 Turning Red Tape into Red Carpet – Sustainable & Green Development
Central Utility Plant
Orange County Business Council
Public Relations, Marketing & Communications
2024 Excellence in Public Information & Communications (EPIC) Awards of Distinction
Marketing Plan Campaign for the Airport's "100 Years of Flight" celebration
California Association of Public Information Officials (CAPIO)2022 Excellence in Public Information & Communications (EPIC) Award of Distinction
Social Media Community and Program Engagement
California Association of Public Information Officials (CAPIO)2021 PROTOS Award
The Orange County Chapter of the Public Relations Society of America (OCPRSA) honored John Wayne Airport with a PROTOS Award for the “Welcome Back” communications campaign.
2021 PROTOS Award of Excellence
The Orange County Chapter of the Public Relations Society of America (OCPRSA) honored John Wayne Airport with an Award of Excellence for website redesign.
2021 Excellence in Airport Marketing, Communications, and Customer Experience
Redesigned John Wayne Airport website
Airports Council International – North America (ACI-NA)2021 Gold Award – General Website – Government/Local
2020 John Wayne Airport Annual Report
w3 Awards2021 Achievement Award – “Welcome Back” Campaign
National Association of Counties (NACo) presented John Wayne Airport with an Achievement Award in the Civic Education and Public Information category for the Airport’s “Welcome Back” awareness and community outreach campaign.
2020 Best in Category – Helping Hands
National Association of Counties (NACo) presented John Wayne Airport with an Achievement Award for Best in Category – Human Services for the Airport’s “Helping Hands” program.
2019 Excellence in Public Information & Communications (EPIC) Award of Distinction
“Helping Hands” program launch event from the
California Association of Public Information Officials (CAPIO)2015 First Place in Excellence in Marketing, Communications and Customer Service
Interactive John Wayne Annual Report
Airports Council International-North America’s (ACI-NA)2015 PROTOS Award of Excellence
John Wayne Airport’s article written for Airport Business Magazine
Orange County Chapter of Public Relations Society of America2015 PROTOS Award of Excellence
John Wayne Airport’s Airport Trading Card Launch
Orange County Chapter of Public Relations Society of America2015 NACo Achievement Awards in Civic Education and Public Information
Impressive From All Angles - John Wayne Airport's 2013 Annual Report
National Association of Counties (NACo)2015 Excellence in Communications
John Wayne Airport, Orange County ocair.com/mobile
California Association of Public Information Officials (CAPIO)2014 PROTOS Award of Excellence
John Wayne Airport's OCAIR.COM Redesign
Orange County Chapter of Public Relations Society of America2014 Savvy Awards - Creative Marketing Communications
JWA Annual Report
City-County Communications & Marketing Association (3CMA)2014 3CMA Silver Award - Printed Publications-Catalogs/Guides
John Wayne Airport Guides to Art, Concessions and Airport
City-County Communications & Marketing Association (3CMA)2014 Excellence in Airport Marketing and Communications
JWAAnnual Report
Airports Council International - North America (ACI-NA)2012 PROTOS Award of Excellence
Terminal C Media Day Press Tour
Orange County Chapter of Public Relations Society of America2012 Edward L. Bernays Awards of Merit
Terminal C Takes Flight Press Conference
San Diego Chapter of Public Relations Society of America2012 Platinum Award
Welcome to JWA Video
MarCom2012 Gold Award
JWA Magazine – Building on Excellence
MarCom2012 First Place in Excellence in Marketing and Communications
John Wayne Airport Annual Report
Airports Council International – North America (ACI-NA)2012 Orange County Design Awards – Motion Graphic Gold Award
JWA Interactive Annual Report
Orange County Design Awards2012 Orange County Design Awards – Web, Interactive, UI Design Gold Award
JWA Interactive Annual Report
Orange County Design Awards2012 Orange County Design Awards – BEST IN SHOW Award
JWA Interactive Annual Report
Orange County Design Awards2011 Interactive Annual Report
MarCom